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However, the great downfall of DIY alarms is service and customer service. Most of these DIY companies don’t have the best customer service your mileage may vary because the entire company is run out of one brick and mortar building. They are not equipped to handle high volume calls. They employ subcontractors to do their field service work. These techs are usually low skilled but good enough to remove/replace DIY equipment that may be faulty. Oh Michelle, before you consider yourself a “security review expert” after just 6 years of being a FrontPoint “DIY” customer/employee I suggest you research the industry a tad more thoroughly.

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9 1799 Period covered: Jan '74 Jan '95 Appendix B: Choosing a Protection Dog 1.

Source: National Fire Protection Association article Fire Loss in the U.

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We also offer home automation with our Interactive Security package, allowing you to control appliances from your phone or smart device.

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